00 AI training, adoption & solutions

Everyone says use AI. We make your team actually use it.

Backerplate gets AI working inside small and midsize businesses: hands-on training, adoption that sticks, and out-of-the-box solutions your team can run from day one. Enterprise-grade capability, scaled to your size.

Book a working session See what we do

One working session. Fixed scope, real output. Your team leaves having used it.

Everyone says use AI. Nobody showed your team how.

You are paying for AI licenses your team never opens.

The pilot wowed the room. Ninety days later, nobody touches it.

01 Services

Three ways we put AI to work.

Narrow on purpose. Training, adoption, and ready-made solutions, all built by running them, not by reading about them.

SVC-01

AI Training & Workshops

Hands on keyboards, not slides.

Most AI training is a webinar everyone has forgotten by Friday. Ours is a working session on your actual tools and your actual work. Your team leaves having used AI on something real, with the handful of workflows that pay off first already running.

When this fits

Your team is curious about AI, maybe already using it unofficially, and you want that turned into skill instead of guesswork.

FormatLive, hands-on workshops on the tools you use (Microsoft Copilot, ChatGPT, Claude), tuned to your industry
By roleSessions by function, so leadership, ops, sales and admin each learn what applies to them
TakeawaysA working prompt library and a shortlist of workflows to adopt first
JudgmentWhat to put in, what to keep out, and where AI is confidently wrong
ProofSkills checked against real tasks, not a completion certificate

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AI Adoption

Bought is not adopted.

Buying the tool is the easy part. Getting your team to use it every day, on the right work, without breaking anything, is where most AI spend quietly dies. We find the processes worth automating, wire AI into how you already work, and stay on it until using it is the default rather than the exception.

When this fits

You already pay for AI licenses or a Copilot, someone championed it, and usage has flatlined.

ScreenProcess shortlist scored on volume, rule stability and cost of being wrong
Wire-inAI built into the tools your team already opens, with no new app to learn
ChangeChampions, playbooks and the nudges that turn a pilot into a habit
GuardrailsData boundaries, grounding sources, escalation to a human, audit trail
ProofBaseline captured before build. Measured again at 60 days.

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Out-of-the-Box AI Solutions

Ready to run. Nothing to learn.

Prebuilt AI agents for the jobs small businesses lose money on, dropped into your business with your details and switched on. Your team changes nothing about how they work. The only difference in the day is the calls you stop missing and the leads you stop dropping.

When this fits

You want the result of AI without a project, a rollout, or a new tool for your team to adopt.

View Backstop

BackstopMissed-call text-back that books the job before your competitor calls back
SetupWe configure it with your information. Live in days, not a quarter.
ManagedMonitored, tested and reported every month. If it breaks, we already know.
PricingFlat monthly. No per-seat math, no surprise overages.
Built forHome services, trades and other appointment-driven small businesses

02 Approach

Sequenced by dependency, not by topic.

Every engagement runs the same four moves. The order is the part most AI rollouts get wrong.

Assess

Where AI actually pays off in the work you already do. Not a tool tour, a shortlist of processes with a measurable before and after.

Decide

Options with real numbers on them, including the cost of doing nothing. A decision you can make, not a report you have to interpret.

Build

Training delivered, workflows wired in, or a solution configured and switched on. Whatever the engagement needs, in dependency order.

Adopt

We stay on it until using it is the default. Measured at 60 days, not declared done at handoff.

03 Why us

Applied AI. Emphasis on applied.

Most AI advice comes from people who have never shipped it. Ours comes from years of putting enterprise technology into production for real businesses, brought down to the size of yours. We do not hand you a strategy deck and leave. We get it running, then we stay until your team is running it without us.

Proof, not a pitch

We would rather show you than tell you. Here is the exact monthly report a Backstop customer receives, so you can see what "we get it running and stay on it" actually looks like. Real format, example numbers.

See a live sample report

04 Start

Start with a working session.

One session, fixed scope, real output. We find where AI pays off in your business and your team leaves having used it. No commitment past it.

Book a working session

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